Refund Policy

Last updated: October 5, 2026

30-day money-back guarantee

We offer a 30-day money-back guarantee on every Ledgerline package. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net or contact our support team through the contact page and we'll help you with the request.

Free trial

Every package starts with a 14-day free trial. You enter a card at checkout, but you are not charged until the trial ends. Cancel before day 14 and you pay nothing — no refund needed.

Cancelling your subscription

You can cancel your subscription at any time from your Billing page or through Paddle. When you cancel, you keep access until the end of the month you paid for, and no further payments are taken.